Return to "Resellers"
View the quick start guide for this product
All articles under Working with Reseller Manager
Working with Add-On Service Packages
If a resold account requires additional disk space, bandwidth, additional domains (virtual hosts) or new ValueApps you can add an add-on to a resold account to allocate these new resources. Log in to your Reseller Manager by clicking the 'Login to Reseller Manager' link from the Products page of the Customer Manager, which is located at https://my.surfspeedy.com. Click Accounts Click on the name of the account for which you wish to add an Add-On. Click Edit Click the Apply Service Package...
If a resold account requires additional disk space, bandwidth, additional domains (virtual hosts) or new ValueApps you can add an add-on to a resold account to allocate these new resources. Log in to your Reseller Manager by clicking the 'Login to Reseller Manager' link from the Products page of the Customer Manager, which is located at https://my.surfspeedy.com. Click Accounts Click on the name of the account for which you wish to add an Add-On. Click Edit Click the Apply Service Package...
Generating and Viewing Reports
The following instructions will show you how to generate reports on the fly. These reports can be viewed in either HTML, or exported in CSV format for use in a spreadsheet such as Microsoft Excel. Log in to your Reseller Manager by clicking the 'Login to Reseller Manager' link from the Products page of the Customer Manager, which is located at https://my.surfspeedy.com. Click Reports Click Generate Reports Select the report format:HTML - View the report as a web page. CSV -...
The following instructions will show you how to generate reports on the fly. These reports can be viewed in either HTML, or exported in CSV format for use in a spreadsheet such as Microsoft Excel. Log in to your Reseller Manager by clicking the 'Login to Reseller Manager' link from the Products page of the Customer Manager, which is located at https://my.surfspeedy.com. Click Reports Click Generate Reports Select the report format:HTML - View the report as a web page. CSV -...
Changing the Service Package for a Resold Customer
Important Note: An account that uses a name-based service package can only be changed to a different name-based plan. An IP-based service package can only be changed to another IP-based plan on the same server group. Log in to your Reseller Manager by clicking the 'Login to Reseller Manager' link from the Products page of the Customer Manager, which is located at https://my.surfspeedy.com. Click Accounts Click on the name of the account for which you wish to change the service package. Click...
Important Note: An account that uses a name-based service package can only be changed to a different name-based plan. An IP-based service package can only be changed to another IP-based plan on the same server group. Log in to your Reseller Manager by clicking the 'Login to Reseller Manager' link from the Products page of the Customer Manager, which is located at https://my.surfspeedy.com. Click Accounts Click on the name of the account for which you wish to change the service package. Click...
Getting Started with the VDS Reseller Manager
SurfSpeedy's Reseller Manager is the heart of the reseller system and is your main interface for creating and managing your resold customer accounts. The Reseller Manager can be accessed from the customer manager. Logging in to your Reseller Manager Log in to the Customer Manager at https://my.surfspeedy.com, then click on the Products tab at the top if you are not automatically redirected to your primary product details page. Click the 'View Details' link beside the VDS Resller account that...
SurfSpeedy's Reseller Manager is the heart of the reseller system and is your main interface for creating and managing your resold customer accounts. The Reseller Manager can be accessed from the customer manager. Logging in to your Reseller Manager Log in to the Customer Manager at https://my.surfspeedy.com, then click on the Products tab at the top if you are not automatically redirected to your primary product details page. Click the 'View Details' link beside the VDS Resller account that...
Bandwidth and Abuse Issues Regarding Resold Customers
If a resold account exceeds the amount of bandwidth that you have allocated to the service package that it resides on, the account will be suspended. Email Notifications will be sent out to alert you when the account is at 90% of its bandwidth allocation. To alleviate bandwidth issues, you...
If a resold account exceeds the amount of bandwidth that you have allocated to the service package that it resides on, the account will be suspended. Email Notifications will be sent out to alert you when the account is at 90% of its bandwidth allocation. To alleviate bandwidth issues, you...
Making an Add-On Available for a Service Package
An Add-On is an extra service that can be made available through a service package and then "added on" to a customer's account. For example, you may have a resold account that wants to upgrade their disk space by 100 MB. You can create a disk space add-on then make...
An Add-On is an extra service that can be made available through a service package and then "added on" to a customer's account. For example, you may have a resold account that wants to upgrade their disk space by 100 MB. You can create a disk space add-on then make...